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Frequently asked questions
What is the role of a Hub Owner?
The PCC or Standing Committee must appoint at least one Hub Owner to be the primary user(s) of their Safeguarding Hub.
What personal information is stored in a Hub?
A Safeguarding Hub stores the minimum information necessary to comply with the Church of England's safeguarding requirements.
What are the different types of authorised users?
There are three types of authorised users: Hub Owners, Hub Administrators and Hub Viewers.
How do I add new features?
New features in Safeguarding Hubs can be added in stages.
How do I choose the correct DBS requirements?
Where do you find guidance about the DBS requirements for a particular role?
What is an assignment?
An assignment connects one person to one role - it has a start date, and it will have an end date.
Why does a role need a 'Responsible Person'?
Some roles must have a designated Responsible Person, but which roles? ...what does a Responsible Person do? ...and how do I designate a Responsible Person for each role?
What does 'substantial contact' mean?
National requirements apply to all roles "that involve substantial contact with children and/or vulnerable adults". But what does this mean?
Can the Recruitment Tracker be used with any role?
The Recruitment Tracker can be used for most roles, but which roles can't use it?