Known problems

Monday 11 August 2025

A parish contacted us today to say that, for quite some time, they had not received any reminder notifications about safeguarding training.

We have discovered the cause of the problem - which affected some parishes but not others.

The problem has now been fixed.

Affected parishes can now see the notifications that they missed on the home page of their Hub.  These can be dismissed via the 'X' in the top-right corner of each message.

Email notifications should resume for all parishes from tomorrow onwards.  These emails are optional, and can be switched off via your email preferences.

Please accept our apologies for any inconvenience this has caused.

 

 


Please tell us!

We are very grateful when people tell us about a problem they have experienced with Safeguarding Hubs.  We can't fix a problem that we don't know about ...so please contact us here.

If we can't fix a problem straight away, we will summarise it below.  We will also provide updates about any progress in solving it.

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